Terms of Service

Last Updated: 14.02.2026

Please read these Terms of Service ("Terms") carefully before using the RadWise website ("the Service"). The Service is operated by RadWise Limited ("us", "we", or "our"), a company registered in England and Wales.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

1. Description of Service

RadWise provides an online question bank and revision materials intended for educational purposes, specifically to assist with preparation for the UK Fellowship of the Royal College of Radiologists (FRCR) examinations. Access to the Service may be offered on a free basis, a paid subscription basis, or a combination of both ("Tiers"). We reserve the right to introduce fees for new features or to convert free Tiers or features into paid Tiers or features at our discretion. Any such changes that affect existing users will be communicated in advance.

1.1. Free Trial: Upon registering for an account, you will automatically be enrolled in a free trial. The trial allows you to access the question bank subject to certain limitations. The trial period will end when either of the following conditions is met first: (a) you have answered a predefined number of unique questions, or (b) a predefined number of days has passed since your registration date. Once the trial period ends, access to the question bank will be restricted, and a paid subscription will be required to continue full access.

2. Payments, Subscriptions, and Refunds

This section applies to any paid Tiers or features of the Service that you may purchase.

2.1. Subscription: Access to paid portions of the Service may require a one-off payment or a recurring subscription. This payment grants you a personal, non-exclusive, non-transferable license to use the specified paid features for the fixed duration selected at the time of purchase (the "Subscription Term").

2.2. No Automatic Renewal: Your access will expire at the end of your Subscription Term and will not automatically renew. You will need to make a new purchase to continue accessing the Service.

2.3. Pricing: All prices are stated in Pounds Sterling (£, GBP). We reserve the right to change our prices at any time, but price changes will not affect any Subscription Term you have already paid for.

2.4. Refund Policy: You have a statutory right to a 14-day "cooling-off" period. You are entitled to a full refund within 14 days of purchase, provided you have not accessed a significant portion of the paid content (defined as answering 30 or more questions). By accessing and using the paid question bank beyond this limit, you acknowledge and agree that you waive your right to a refund under the 14-day cooling-off period. After 14 days from the date of purchase, no refunds will be issued. To request a refund, please contact us via our Contact Us page.

2.5. Subscription Extension Policy: For certain eligible subscription plans, we may offer a one-time subscription extension in the event that you do not pass your FRCR 2a exam. To qualify for this extension, you must contact us and provide satisfactory proof of your exam result. Upon verification, your subscription will be extended free of charge until the date of the next available FRCR 2a exam sitting. This offer is limited to one extension per purchase and is subject to our verification and approval.

3. User Accounts and Conduct

3.1. Account Creation: When you create an account, you must provide information that is accurate and current. You are responsible for safeguarding your password and for any activities under your account.

3.2. Single User License: Each subscription is for a single user only. You may not share, sell, or transfer your login credentials to any other person.

3.3. Prohibited Use: You agree not to use the Service for any unlawful purpose. We reserve the right to monitor account activity (e.g., for simultaneous logins from multiple locations) and to terminate any account suspected of password sharing, data scraping, or other malicious behaviour, without a refund. We use technical measures (including device fingerprinting) to detect account sharing.

4. Intellectual Property

4.1. Our Content: The Service and its original content, features, and functionality are and will remain the exclusive property of RadWise Limited and its licensors. The content (including questions, answers, and explanations) is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Specifically, RadWise Limited asserts its "Database Rights" regarding the collection and arrangement of the question bank. You are strictly prohibited from scraping, mining, or extracting data from the Service for use in any other application or service.

4.2. User-Generated Content: By submitting content to the Service (such as through the "Suggest Ideas" or "Fact Snippets" features), you grant RadWise a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, publish, and create derivative works from such content for any purpose. This allows us to incorporate good ideas into our question bank.

5. Medical and Accuracy Disclaimer

5.1. No Medical Advice: The content provided on RadWise is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health professional with any questions regarding a medical condition.

5.2. No Guarantee of Accuracy or Exam Success: While we strive for accuracy, we make no warranties about the correctness or currency of the information. Any reliance you place on such information is strictly at your own risk. Performance on this platform does not guarantee success in any formal examination.

5.3. "Ask AI" Feature: The "Ask AI a Follow-up" feature uses a third-party AI model. We do not control and are not responsible for the accuracy of AI-generated content, which may contain errors. You must independently verify any information from this feature before relying on it.

6. Limitation of Liability

In no event shall RadWise, nor its directors or employees, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service or any errors or omissions in its content. Nothing in these Terms limits or excludes our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by English law.

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes.

10. Contact Us

If you have any questions about these Terms, please contact us via our Contact Us page.

11. Company Information

RadWise Limited
Registered in England and Wales
Company Number: 16939074
Registered Office: Office 16326 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA